Human Resources and Employment Requirements

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Training Focused on General Employee Law and Issues Pertinent to School Staff

Absences from the Workplace

(25 minutes)

This course provides awareness training about federal laws that cover employee absences from the workplace for family and medical leave, military leave and jury-duty leave. After taking this course, you will be able to: describe your right as an employee to request both jury duty leave and pay for jury duty leave, as well as the differences between jury duty leave and witness leave; state employee benefits and the general exceptions of the Uniformed Services Employment and Reemployment Rights Act, (USERRA), the employer’s requirements, rights, responsibilities, and the general exceptions; explain the employee benefits provided under the Family and Medical Leave Act, the employee and employer’s requirements, rights, responsibilities, and the general exceptions.

AIDS in the Workplace

(30 minutes)

This course presents the facts and myths about HIV, the risk of infection, fair employment practices related to HIV-infected employees, and how to appropriately interact with co-workers with HIV and AIDS.

Civil Rights in Child Nutrition Programs — USDA

(20 minutes)

By taking this course, you will learn: what customer-service issues you may face; what information you’re required to include in public notifications (including USDA’s nondiscrimination statement, which was updated in 2015); what qualifies as reasonable accommodations, how to meet the needs of people with limited English proficiency; and how to collect and report data, and how to handle civil-rights complaints.

Communicating Effectively

(10 minutes)

By taking this course, you will understand the following elements of personal communication: body language, vocal tone, spoken words, listening. In addition, you’ll understand how to communicate effectively: in manager meetings, in team meetings, on phone calls, via emails, via texts, and via other written communications.

Computer Security

(30 minutes)

This course defines measures employees can take to ensure the security of computer systems, respond to potential security violations, recognize essential and sensitive data and its associated protections, and identify authorized computer uses.

Conflict Management

(25 minutes)

You will learn: what conflict management is; how conflict management affects you; how to respond to conflict; how to stop conflict before it starts; how to build emotional intelligence; mediation strategies to deal with conflict; and how to find solutions to conflict.

Sectoral color diagram or chart in the apple

Cultural Sensitivity in the Workplace

(10 minutes)

This course defines cultural sensitivity and describes its importance in the workplace. After taking this course, you will understand: the value of a diverse organization, the definition of diversity, how to create a culture that supports diversity, and the importance of communication and awareness.

Customer Service Excellence

(25 minutes)

This training will walk you through the skills behind excellent customer service. In this course, you will learn: the definition of excellent customer service; the two types of customers – internal and external; best practices for customer service; how to resolve customer complaints; how to handle customer confrontations; the types of difficult customers and how to deal with each; how social media can make an impact and the best ways to respond to social media; and the importance of maintaining excellent customer service.

Disability in the Workplace

(30 minutes)

This course focuses on Title I which covers the rights of individuals with disabilities in the workplace. Knowledge of the Americans with Disability Act (ADA) will help you prevent discrimination of individuals with disabilities in the workplace. You will learn how the ADA affects employment practices and how to recognize situations that meet or violate the ADA.

Discrimination-Free Workplace

(40 minutes)

After taking this course, you will be able to: state what constitutes employment discrimination; identify the federal discrimination laws in place to protect individual workers’ right; and recognize the importance of promoting a discrimination-free workplace.

Drug and Alcohol Awareness — for Employees

(60 minutes)

This course provides employees with basic drug and alcohol abuse education. The course provides useful, general information about an employee’s responsibilities and is intended to supplement an individual organization’s drug-free workplace policy.

Drug and Alcohol Awareness — for Supervisors

(65 minutes)

This course provides supervisors with basic drug and alcohol abuse education. The course provides useful, general information about a supervisor’s responsibilities and is intended to supplement an individual organization’s drug-free workplace policy.

Drug and Alcohol-Free Workplace

(20 minutes)

After taking this course, you will be able to: identify issues created by drug and alcohol use in the workplace; recognize signs and symptoms of workplace behavior related to drug and alcohol use; recall industry best practices on internal reporting of possible drug and alcohol use; identify sources for getting help for drug and alcohol misuse; and recall federal requirements for a Drug-Free Workplace program.

Employee Concerns

(60 minutes)

This course covers the purpose, scope, and elements of an Employee Concerns Program, the process for resolving workplace concerns, and identifies the rights and responsibilities of employees and management.


(25 minutes)

This course explains the purpose of an ethics program and identifies specific ethics standards.

sick1-254x300Family and Medical Leave Act (FMLA)

(20 minutes)

The purpose of this course is to familiarize employers and employees with their rights and responsibilities under the Family and Medical Leave Act.

Fair Labor Standards Act (FLSA)

(15 minutes)

This course provides employers and employees with the information they need to understand the Fair Labor Standards Act (FLSA), including Federal minimum wage, overtime and child labor regulations and enforcement.

Health Insurance, Portability and Accountability Act (HIPAA) – with FERPA

(20 minutes)

This course explains Titles I and II of the Health Insurance, Portability, and Accountability Act and clarifies common misunderstandings about HIPAA. Information about the Family Educational Rights and Privacy Act (FERPA) is also covered.

Hiring and Lawful Termination

(40 minutes)

This course helps employers and managers identify the laws that provide protection against discrimination, how to apply them when asking interview questions, and how to meet legal requirements and take appropriate actions prior to, during, and after an employment termination.

Management and Leadership Skills

(25 minutes)

This training will take the characteristics and best practices of great leaders and break them down into steps that will help you manage your own team and inspire change in your organization. With that in mind, you will learn: the definition of a good leader; the qualities of a good leader; steps in practicing self-awareness; how to lead by example; how to acknowledge concerns; how to make changes; how to give feedback; mediating skills; pros and cons of being a leader; and how to create meaningful connections and communicate effectively.

Mastectomy and Breast Reconstruction Notice

(5 minutes)

This course helps schools comply with the Women’s Health and Cancer Rights Act (WHCRA) of 1998. By taking this course, you will learn: what types of breast reconstruction and treatments are covered by your insurance after a mastectomy; and whom to contact for more information regarding your benefits.

Sexual Harassment

(30 minutes)


This course distinguishes between two types of harassment: quid pro quo and hostile environment. Then, the course discusses harassment in the context of employee relationships, social media and offensive behavior, before explaining how to respond to — and prevent — such behavior.

Sexual Harassment —for Supervisors

(90 minutes)

After taking this course, you will be able to: recognize why understanding sexual harassment in the workplace is important for managers; identify the responsibilities of the company and managers regarding discrimination and sexual harassment in the workplace; define sexual harassment; identify behaviors that might be considered sexual harassment; identify managerial actions that can help prevent sexual harassment in the workplace; explain precautions employers can take to exercise due care to prevent and correct sexual harassment; identify the steps an employee should take if sexual harassment occurs; identify the steps a manager should take in response to a sexual harassment complaint; and identify examples of retaliation.

Social Media: Personal and Professional Use

(15 minutes)

This course highlights student-privacy regulations, such as the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA). In addition, the course offers tips for responsible personal social-media use, including how to protect your online reputation.

Uniformed Services Employment & Re-employment Rights Act (USERRA)

(15 minutes)

This course provides employees a notice of their rights under the Uniformed Services Employment and Reemployment Rights Act (USERRA).

Violence Against Women Act (VAWA)

(20 minutes)

This course: outlines VAWA requirements; explains the protections offered to employees and students who are victims of dating violence, domestic violence, sexual assault and stalking; provides links to employee training videos and student-appropriate curricula; describes what constitutes dating violence; discusses domestic violence; explains how sexual assault encompasses rape, fondling, incest and statutory rape – and defines those terms as well; clarifies the definition of “consent”; specifies what is considered stalking; explains why some victims of sexual assault don’t report it; discusses how a school must respond to sexual assault; lists what accommodations and protective measures a school must provide; details the importance of confidentiality; outlines what services and assistance a school must provide; describes what investigative and adjudicative protocols must be in place; explains what standard of evidence schools should use; discusses sanction options that schools can use to punish perpetrators of sexual assault; details why retaliation against someone who reports sexual assault is prohibited; identifies sexual-assault prevention programs and training that schools must offer; discusses bystander intervention and why it’s so important to curb sexual assault; covers how schools can minimize the risk of sexual assault; and explains trauma and how it impacts victims.

Violence in the Workplace

(30 minutes)

After completing this course, you will be able to: define workplace violence; identify job tasks and occupations at increased risk for workplace violence; identify the categories of perpetrators of workplace violence; identify precautions to help prevent workplace violence; recognize warning signs of violent behavior and how to respond to them; identify the appropriate response to a violent event occurring in the workplace; and identify what to do after a violent incident takes place.

Workplace Bullying

(15 minutes)

In this course you will learn: what constitutes illegal acts in the United States and Canada; the definition of workplace bullying; what types of workplace bullying exist; what workplace bullying is not; how to respond to workplace bullying; what to do if you’re accused of bullying; what constitutes cyberbullying; why school culture and climate are important; how to combat workplace stress; and how to create a respectful workplace.


Please browse our additional course catalogs by clicking the catalog name below, or visiting the course catalog overview page.

Information and Communications Technology

Emergency Management

First Aid Equipment & Supplies

Food Safety

Hazard Assessments

>>Human Resources & Employment Law

Information and Communications Technology

Operations Safety

Personal Productivity

Post-Incident Retraining

Safe Work Practices & Job Procedures

School Nurse Safety

Student Behavior, Intervention & Support

Student Safety, Wellness & Social Responsibility

Workplace Safety & Regulatory Compliance

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